Purchase Guide
At RAO Coins, you can make your purchase safely and smoothly by following the process below.
(1) Select "First Consultation" or "I want to buy".
If you are interested in purchasing antique coins, please select either "First consult" or "I want to purchase" in the [Inquiry Form] section.
(2) Confirmation of prospective purchasers
Fill out the purchase request form.
Name, address (if you wish to have it sent), telephone (We will not call you without your permission.), e-mail address, etc.
(iii) Payment procedures
- bank transfer
- cash on delivery
- Negotiable (we will accommodate any and all payment methods whenever possible)
(4) Shipping of goods
- After payment is confirmed, we will begin shipping the product.
- Depending on the payment method, coins will be delivered directly to the customer.
5) Returns and Cancellation
- We do not accept any returns or cancellations for customer reasons.
- If you receive damaged or different items from your order, after receiving themwithin 3 daysto contact us for more information.
- However, if there is a problem with the product, we may accept returns in accordance with our policy.
precautions
- Purchases will be made after negotiations are concluded and cannot be made immediately. Please understand.
- Please check the cancellation and refund policy after purchase in advance.
- If you have questions about your purchase, please contact our support.
Contact Support
If you have any questions or need assistance with your exhibit, please feel free to contact us by any of the following methods